Following on from my previous post that discussed how robotics capabilities can be used as a added layer of intelligence for Pega Customer Service, Pega are continuing to see more customers streamlining their onboarding and offboarding process through automation.
Banks can now complete and manage the end-to-end process, which includes client adoption, new product on boarding, KYC, legal, fulfilment and offboarding on a single solution. Pega Robotic Automation helps to deliver even more efficiency gains by offloading many of the high-volume, low-complexity on boarding and KYC tasks.
Pega Robotic Automation enables businesses to intelligently optimize how work gets done -- by both humans and robots -- across the enterprise from a centralized and globally scalable end-to-end solution. Pega Robotic Automation is now natively unified within Pega CLM and Pega KYC to seamlessly infuse robotic automation within any bank's global onboarding and KYC transformation