Leading technology media company TMC has named Pega® Customer Decision Hub a 2017 Customer Product of the Year Award winner. This is the third consecutive year Pega has been honoured with this award for its customer engagement capabilities.
This award recognises Pega Customer Decision Hub for empowering clients with advanced AI capabilities that enables real-time decisioning and machine learning across a company's data, systems, and customer touchpoints.
"Consumer-focused organizations now need the support of a more powerful generation of technology to ensure optimal customer engagement, wherever and however their customers choose to interact. At Pega, we've responded to that need by offering our clients a proven set of advanced AI capabilities with Pega Customer Decision Hub," said Jeff Nicholson, VP, CRM product marketing, Pegasystems.