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Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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Agility and mindset help the challenger bank grow

I recently had the good fortune to grab 30 minutes with the COO of one of the UKs new breed of challenger banks.  They kindly shared...

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Rethinking customer journeys with next-generation operating models

“As digital becomes the way of life in industry after industry, company leaders are going to be required to reevaluate customer journeys...

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Competing in a world of digital ecosystems

“In banking, enlarged platform spaces will offer customers access to a wide range of products and services through a single gateway....

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A Step by Step Guide to Digital Transformation

“Businesses must combine “today forward and future back” – every digital transformation must include elements that pursue business...

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How to build a digital strategy

"If you had a movie of your customers purchasing and interacting with your products and services in 10 years, what would you see?"

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